Refund policy

Returns & Refunds

Everything at Sort Of Ish is printed to order, just for you. If you're not happy with your order, you can return it within 30 days of delivery for a refund, even if you just changed your mind or the size didn't work out.

How to return an item

Message us within 30 days of delivery with your order number and the item(s) you want to return.
We'll reply with return instructions and the address to send it to.
Items should be unworn, unwashed, and in the condition you received them.
You're responsible for return shipping costs. There's no restocking fee.

Once we receive and check your return, we'll refund the item price to your original payment method. Original shipping charges aren't refundable. We don't offer direct exchanges; return the item for a refund and place a new order instead.

Damaged, misprinted, or defective items

If your item arrives damaged, misprinted, or defective, we'll make it right at no cost to you. Message us within 30 days of delivery with:

your order number
clear, well-lit photos of the issue

We'll send a free replacement, or issue a refund if a replacement isn't possible. No need to send anything back.

Lost packages

If your tracking shows no movement or your order never arrived, message us within 30 days of the expected delivery date and we'll sort it out. Orders shipped to an address entered incorrectly at checkout aren't covered, so please double-check it.

Cancellations

You can cancel your order within 15 minutes of placing it. After that, it goes into production and can't be cancelled, but you can still return it once it arrives.